Amanda Roman | How To Fix Broken Hiring
Chad sits down with his COO of 13 years, Amanda Roman, for an honest conversation about their hiring evolution. From the "wild west" days of gut-feeling hires that led to mismatched expectations and team frustration, to building a data-driven process using pre-hire assessments. Amanda shares stories from both their biggest hiring wins and most painful mistakes and shares insights on how companies can improve hiring processes to make it a win-win for everyone.
Key Takeaways
Stop hiring on gut alone - Build a 3-layer process: screen, assessment, hiring manager interview with executive check
Use assessments as curiosity tools, not pass/fail tests - They should generate better behavioral questions, not eliminate candidates automatically
Stick to your process when desperate - Urgent hiring needs make you want shortcuts, but that's exactly when you need structure the most
Do after-action reviews on wins AND losses - Use data, not emotions, to understand what's actually working in your hiring
Bad fit hurts everyone - Wrong hires damage the team, company, and especially the person stuck in the wrong role
